FREQUENTLY ASKED QUESTIONS

1. What does 'working load limit' mean?

Working load limit is the maximum load that may be applied to a component of a cargo securement system during normal service, usually assigned by the manufacturer of the component. Please see each product description for the working load limit.

2. What does 'break strength mean?

Break strength means the greatest stress, especially in tension, that a material is capable of withstanding without rupture. Please see each product description for break strength.

3. How many straps should I use for hauling my vehicle, cargo, etc.?

We always recommend following the guidelines set forth by the FMSCA (Federal Motor Carrier Safety Administration). Those guidelines can be found here: https://www.fmcsa.dot.gov/regulations/cargo-securement/cargo-securement-rules

4. What type of ratchet straps should I buy for my trailer?

Every trailer is different and some ratchet strap end-types work better for some anchor points than others. From side rails to d-rings to stake pockets, we have the trailer tie downs to get you hauling.

5. How can I prolong the life of my straps?

Please visit the ‘Maintenance’ page of our website to find some great tips on prolonging the life of your straps!

https://www.rytash.com/maintenance

6. Who do I contact for customer service questions?

Send an email to customerservice@rytash.com and a representative will get back to you as soon as possible.

7. How quickly do you ship orders?

Orders are typically shipped within 1 business day!

8. When placing my order, will my payment information be secure?

Absolutely. Payments through our site are fully PCI DSS (Payment Card Industry Data Security Standards) compliant, which is the highest information security standard for companies accepting credit card payments.

9. Do you offer free shipping?

Yes we do! The listed price for each product includes shipping costs.

10. Can you do custom orders?

Yes we can! Email us at sales@rytash.com for custom orders.